Privacy Policy:


Terms used in this Privacy Policy have the meanings ascribed thereto in the Protection of Personal Information Act 4 of 2013 and our Terms and Conditions.


  1. Connectmedplus (Pty) Ltd is the responsible party.

  2. When using our booking service, you will need to provide:

    1. Name, surname, email address, physical address, phone number

    2. ID number, Medical Profession, HPCSA number

    3. Practice number where applicable.

  3. You may be asked medical-related questions concerning CONNECTMEDPLUS services by a Provider through our platform.

  4. Your information is used for:

    1. Providing requested services

    2. Providing information and recommendations

    3. Contacting you for surveys or direct marketing.

  5. Opt-Out

    1. To opt out of medical-related information, direct marketing, or surveys, email info@connectmedplus.com.

  6. Information Storage

    1. Personal information is stored on an offsite server in compliance with POPI Act.

  7. Data Retention

    1. Personal information is retained until you request deletion. Providers retain their own records.

  8. Information Sharing

    1. Information is shared with Providers and necessary business partners for service provision.

    2. No personal information is shared for promotional purposes or with insurers/medical aids unless you use our booking service through them.

  9. Use of De-identified Information

    1. De-identified information is used for statistical and analytical purposes.

  10. Transfer of Information

    1. Information may be transferred in the event of a merger, sale, or acquisition by or of CONNECTMEDPLUS.

  11. Contact

    1. For questions about this Privacy Policy, contact info@connectmedplus.com



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